Tuesday, May 13, 2008

Watching Getty Images Watching Canadians

I have become aware of multiple instances recently in which Getty Images has been sending demand letters by e-mail to Canadians whose websites allegedly have unlicensed copies of images allegedly owned by Getty Images. They are probably using some sort of “bot” to find these images.

Assuming that these demands actually emanate from Getty Images, they raise some serious questions.

Getty Images is demanding exorbitant amounts of money for what appear to be trivial infringements at the most in the case of which I am aware, and the demands are far in excess of what any Canadian court would ever likely award even after a trial. The actual damages in terms of the alleged infringer’s profits are likely zero, since the alleged infringers are not selling the images as such or directly profiting in any way from their use. The cost of an actual license in many cases would be quite low and a very small fraction of the demand. Even statutory minimum damages would likely be at the minimum end of the scale, which is $500 per work, which can in turn be reduced to $200 in some cases, and even less still per work where there are many works involved in appropriate circumstances.

The settlement rhetoric I have seen or heard about is extremely formulaic, aggressive and threatening, and the settlement offers are still far beyond what a Court would likely award, absent commercial intent and behaviour by the defendant.

Naturally, it is rarely going to be cost effective for any of the recipients of these letters to retain counsel to actually fight Getty Images in court over a few thousand dollars. This is the nasty, brutish economics of statutory damages at work - as practised most obviously up to now by the RIAA.

But likewise, it may not be cost effective for Getty Images to actually sue someone where there is no real commercial aspect of the alleged infringement and the actual damages recoverable in court may be only a few hundred dollars at most, if properly defended. A bad result in a test case could prove very problematic for Getty Images.

This all raises questions about misuse and abuse of copyright rights. Read Justice Bastarache’s comments in the Supreme Court of Canada's landmark decision in Kraft v. Euro Excellence at para. 98 on this point. While these comments were admittedly obiter dicta, two of his colleagues joined in and the comments as such were not contradicted. The issue of abuse and misuse of copyright rights is now open for serious argument in Canada. . In principle, the copyright misuse doctrine could render any copyright rights unenforceable.

I have spoken to David Fewer, Counsel at the wonderful CIPPIC clinic at the University of Ottawa, who has agreed to keep track of these demands from Getty Images and to consider CIPPIC’s possible involvement. He can be reached at 613-562-5800 ext. 2558. His e-mail is:

dfewer@uottawa.ca

All rights holders are certainly entitled to enforce their legitimate rights in a legitimate way. But they should not be permitted to do so in a manner that is abusive and/or to misuse these rights. This is Canada and such behaviour is likely to prove most unwelcome in Canadian courts, especially after the signal sent by Justice Bastarache.

Policy makers thinking about a Canadian DMCA should take note. If this type of thing is happening now, what may we expect if these types of American enforcement techniques are made even easier and more potent?

Getty Images should know that they, too, are being watched.

HK

38 comments:

Crosbie Fitch said...

I'd suggest that copyright was only ever envisaged as effectively applying to commercial pirates and corporations (for whom litigation and bankruptcy are expected business hazards), not mere citizens.

That copyright's punitive damages are being threatened against self-publishing citizens should be taken as a sign that the legislation failed to restrict itself to commercial infringers - and also that if copyright must be effective against the public (for whom it was supposedly intended to provide benefit) then this inherent contradiction betrays copyright as both an unethical and ineffective weapon against the public. Also consider that copyright is an inegalitarian privilege, requiring legal expenses far beyond the budget of most citizens.

Copyright owners may threaten the public, but punishing them for what is essentially perfectly natural cultural exchange, will not reinforce the effectiveness of their commercial privilege but undermine it.

So, let's see Getty Images bankrupt a few citizens and unwittingly hasten the abolition of copyright. They won't be able to help themselves - even if their noses were to be rubbed in the realisation of their folly.

There is a possible solution (not that it postpones the demise of copyright) against the persecution of citizens by corporate copyright owners. See ACACIA ( http://www.digitalproductions.co.uk/index.php?id=80 ).

Anonymous said...

The irony of this practice is that one day they will find that Getty Images is in fact the violator.

There are already instances where a individual has copied images from websites and then sold them to stock agencies like Getty Images or iStockphoto as there own.

Brian said...

I am a small business owner in the UK and I have just received such a demand fromthe mighty Getty Images!!!! demanding imediate payment by bank transfer. This alerted me straight away to other discrepencies in the letter of demand. The post code is nearly the same as Getty Images but not quite, the number on the address is not quite a match either, the VAT Reg is for an Irish company, the bank address is in a totoly different part of the UK than the supposed registered office and the telephone number is one digit off that of Getty Images. Is thi similar to letters received in Canada?

When I checked I did indeed have an image that was on the Getty Images books but when I found this image on the internet it did not make any ref to Getty Images at all. Naturally I was worried when I received my letter but having read your blog I can see now that either Getty Images are trying it o with me or someone has formed a crude scam.

scott said...

I am a photographer of Getty and other agencies and I lose money every day from people that feel that stealing is OK, like yourself. I work very hard to create my work and if you feel that my work doesn't hold any merit or value then why are you using them..just create it yourself. OH that's right you don't know how to so you steal someone else's work and call it your own . When the company that looks out for me complains and demands payment you say that my work isn't of any value. Grow up! It is a very slippery slope when you take away or devalue the work of others.

Crosbie Fitch said...

Scott, no-one is suggesting that a photographer's work has no value, or should be valued less or even devalued.

The problem is in the viability of being able to include the value of the work in the price attached to copies, when these days people can make and distribute their own copies extremely cheaply and easily.

The solution is to permit a free market in copies, and restore the price and value of a work as attaching to the work itself (not each copy). Thus, the photographer gets paid handsomely for their work, and people who make copies are lucky if they make a penny above the value they otherwise add, e.g. with a picture frame.

Obviously, while individual photographers can easily move to such a new business model, traditional commercial libraries such as Getty will find the transition a little more difficult.

The Mad Hatter said...

We've seen this several times, situations where a corporation has tried to take advantage of the law to expand the rights given by that law. Such actions should be punished, just as theft should be punished.

The problem is that most existing legislation doesn't take into account illegal actions by rights holders, and this is one place that copyright law badly needs updating.

Davd Stephens said...

In know of person who has received these letters from Getty for an image they found on a free gallery and inadvertently left on a web server. Despite them not linking directly to it, the bot Getty uses apparently found in and now they want over $1000 for something that was never really used in the first place. Even after my friend removed the file (just one - and a search of the internet shows it nowheerre to be found except on Getty's Chinese server and as a thumbnail icon on a California blog) they say that isn't good enough. After hearing all this I even found a huge forum topic (mostly UK) on the subject at www.fsb.org.uk/discuss/forum_posts.asp?TID=194

Does Canada have the same protections the UK does for "innocent" (ie accidental" infringement? I know my friend is disabled and has his personal site as a hobby. $1000 won't bankrupt him but what Getty wants is about 3 times what the Government disability pays a month. This seems awfully heavy handed for one small image inadvertently buried on a personal site few ever see.

BC Getty Victim said...

I live in Vancouver, BC. A mere 3 hour drive from Getty Images HQ. I received one of the Getty letters over a month ago - demanding over $5,000 CAD for 4 images inadvertently used (through a 3rd party 'open source' template) on my website.

Quite frankly, when I first read the letter my jaw dropped wide open! The strong, and legalese, wording of the letter was very intimating.

After performing some research on the internet I found the excellent FSB Forum mentioned above by david stephens. Although it is mostly British experiences there are some Canadians participating. After reading through the now 69 page thread, I am quite a bit more calm and reassured.

The first thing I did after the research was to remove the 'alleged' copyrighted images from the website.

I then sent an email to Getty confirming the removal of the images and then requested confirmation/verification for a few items:

* Proof of the title of copyright including exclusivity
* The date of first publication and the date of copyright issuance
* How many companies have been granted the rights to distribute the images
* Proof that the images have never been contained, in any other image libraries
* The date GettyImages obtained the legal right to distribute the images
* A breakdown of the costs claimed to have been incurred as a result of the alleged copyrighted images being displayed on the website.

I received the letter just 6 days prior to their 'demand settlement payment date'. Subsequently I then gave THEM a deadline of 10 days to respond with the proof. I stated that if I do not receive the required information by the date given that I would assume they are unable or unwilling to provide the information and I would be paying nothing.

I have heard nothing back since - although I understand it can take Getty weeks, if not months, to respond.

I will NOT be replying to any further communications they send me!

Hope this may help to calm other people who may have received one of these strong-armed letters.

Also MANY THANKS to Howard and his excellent take on the subject. Especially the contact information for Mr. David Fewer at CIPPIC. I believe I will now pen an email to Mr.Fewer and share my experience!

Anonymous said...

This is not just a Getty Problem. Corbis are doing it too. There is a useful summary of the situation (covers bot companies actions) here ...

http://www.fsb.org.uk/discuss/forum_posts.asp?TID=1106

Anonymous said...

Our company has also received many letters from Getty images and have removed any images that they claimed were from their image banks. They have served us a summons to Canadian Federal court. We have hired a lawyer and it looks like this may actually go to court. Do you know of other Canadian companies that are on their way to having a case in the federal courts?

Anonymous said...

Sorry for the ignorance - but what is a "bot" ?

I just saw the legal agreement from a company "StockLayouts" - they are owned by Getty I think and they use images from Getty to sell brochure templates. Here is an extract from Para 2 of their agreement :

2. Limited Rights. Your rights to use Product(s) are limited in the following manner, in addition to any other restrictions provided in this Agreement or by law:

Product(s) are licensed with no rights protection on a non-exclusive basis. StockLayouts gives no rights or warranties with regard to the use of names, trademarks, registered or copyrighted designs, elements or works of art depicted or contained in any image in any Product, and you must satisfy yourself that all the necessary rights or consents, as may be required for your use of Product(s), are obtained.
--------------

Is this for real ?? If we do use a template that uses images from Getty what is to prevent Getty from suing the person by saying you are violating the copyright ?

Getty Gothca said...

We have just received a similar letter from Getty and also from another company Masterfile.

They are demanding 5 times the license price - but the problem is how does one determine the license price ? Some of the images are royalty based and would depend on the period of use. Who is the onus on to prove the period of use and nature of use ? example inner page or home page or print etc.

For example Masterfile is demanding $16,000 whereas the cost of the images would be only about $500 since they are all 72 dpi thumbnail images, only used on internal web pages for a very short period.

Thanks in advance for any guidance on this subject.

Howard Knopf said...

Dear Readers:

There's clearly lots of interest here. Unfortunately, I cannot answer any questions or give any legal advice on this blog. I urge anyone at the wrong end of these letters to contact David Fewer at CIPPIC above.

Or call me and we can chat briefly, with no obligation. If it's the right case for a test case, it's possible that I could get involved.

BTW, a recent check on the Federal Court data base shows that Getty has only filed one recent copyright action in that Court. Masterfile, on the other hand, has filed about 20 copyright infringement actions in the Federal Court since 2005. There is nothing for Corbis. I have not checked the provincial courts.

Howard

Anonymous said...

As copyright is a federal jurisdiction it would not be heard in a provincial court would it?

Anonymous said...

Gee Howard, perhaps you'd like to represent me in some ongoing litigation for free? Or you can turn over your car to me as well. Or perhaps you'd like to come over and mow my lawn for free?

andrewb said...

I am in Oregon and I have received such a letter just today. I have had the image they are referring to on my site for over 2 years. What, if anything, would you suggest.

Thanks very much.

Matthew said...

I am a publisher based in Columbus, Georgia in the U.S. I have just received a Getty Images demand letter like so many other people.

I find the letter quite strong. I have sent an apology letter and reply to find a peaceful and civil resolution.

Essentially, I was a victim of an unscrupulous graphic designer from India who decided to use licensed images in our web banner which we have immediately taken down.

I would like to correspond with others to find out more how Getty Images operate and if what they are doing is truly legitimate.

Matthew

Anonymous said...

Yes, me too! I received the horrible settlement demand letter from Getty. Check this out.

I purchased a professionally packaged CD from a company called Fit Stock Shots, Inc. N.Y. who had a trade show booth at fitness trade show. The company was selling low resolution images in quantities of 100, 250, and 500. They also said they were the authorized distributor/brokers for low resolution images for websites on behalf of Getty, Comstock, etc. (all the big names). I still have the sales receipt from my purchase.

Well, of course, the whole thing was a scam (very gutsy) and the company is nowhere to be found.

Nonetheless, I had no idea. And there were plenty of others who also bought the disks. The were also selling bogus music CDs.

So I got the letter from Getty and replied outlining my situation and even sent a copy of the sales receipt.

They don't care. They want their money.

I contacted my attorney who has pointed out a couple of things.

1. Getty never sent a "cease and desist" letter before their settlement demand. He maintains that is normal business practice and would, in fact, be a consideration if a case goes to trial.

2.) He noticed that Getty does not water mark all images. It is quite easy for someone to download non-water-marked, low-res images, repackage and sell on a CD as happened in my case. At what point does Getty bear the responsibility of protecting its own copyrights as well as the rights of unsuspecting purchasers of web templates, CDs, etc.

He believes their may be cause for class action against Getty. Is there already a class action in motion?

Frank

Anonymous said...

BC Getty Victim,
What has transpired since your last blog and when did you have the last contact with Getty?
Ont Getty Victim.

Anonymous said...

I have received a request for $5000 for 5 images that were dormant on my site.

I removed them immediately.
The letter was a form mail - not registered.
Very aggressive and delivered late in the "21 day grace period" for payment.

Has anybody had any follow thru in Canada?

I understand they are using collection agencies in the UK.

Any sign of a class action yet?

webmaster said...

I live in the United States and have also been dealing with Getty Images in regard to a copyright violation.

I purchased resell rights to a collection of web site templates in 2003. I received what I thought was a valid license to distribute these templates. I used them as a free bonus for my web design course, Web Design Mastery.

About a month ago, one of my customers contacted me stating that Getty Images had sent them a threatening letter demanding payment of $845.00 USD within two weeks or the settlement offer would be withdrawn and the price would then be doubled. They continued to harass him.

I contacted Getty Images and explained that my customer nor I had any idea that one of the images within the template was theirs. They then sent me a settlement email and said that I could settle this claim on behalf of my client. However, I had to send them payment of $845.00 USD within two weeks or the offer would be withdrawn and the settlement price would more than double.

I tried to explain to Getty Images that we were all victims here and that we hadn't done anything wrong. I explained that I had what I thought was a valid license to distribute the templates and that I immediately removed the templates from my web site and from my customer's web site as soon as I was made aware of the problem. I also explained that my customer and I are not large companies. We are both small companies of just one person. I even offered to provide them with a link on nearly 2,500 pages on my high traffic site, Web-Source.net, for one year; however, they declined my offer.

As a writer, I can completely understand Getty trying to protect their images. I have had my work copied more times than I can remember. However, they aren't taking any prisoners. We didn't receive any notices to discontinue using their image or anything. We immediately received a settlement demand - pay up within two weeks or else.

I paid the fee yesterday; however, I felt like they were extorting money from me just because my customer and I were small companies and couldn't fight back.

Shelley Lowery

MatthewC said...
This post has been removed by a blog administrator.
Anonymous said...

Hi

We also did received GettyImages settlement letter for 2 small images we took from Google Images. They ask us to pay a generous 2900$ for both 72 dpi - 72 X 72 pixels.

Our answer is clear - we're NOT going to pay such amount of money for such small pics... This is insanity.

We're willing to pay advertised fees (49$/u) nothing more and this is generous, knowing that you can purchase similar pictures for 1$.

I think that governments (in US, CAN, UK, AU, etc) should put laws in place to stop corporations like Getty to abuse from our legislation.

BC Hotel said...

My small British Columbia company website had an image supposedly owned by Getty as well. A 3rd party designed the site and purchased the image from a royalty free site.

Five years later, Getty sent us a "Cease & Desist" order and a settlement demand after a "bot" found the image. After discussing w/ our web designer, they explained Getty had purchased the royalty free site 4-5 years after the image was used. We had the image removed imediately and ignored the settlement demand as well as all subsequent demands (there were 3 over 10 months).

After 10 months, NCS Recovery (Getty's debt referral collection agency) started calling for payment. We ignored their calls for about 6 months until they finally "got" me by suprise. I explained the the image was royalty free when we started using it and that once we were made aware of the copyright by Getty, we discontinued usage immediately. I also explained that we never rec'd any change in status of the image from Getty prior to their settlement demand.

I then explained that we won't be paying a damn penny and any further communication would be considered harassment and subject to legal action against them. She stated "that's all I needed to hear, thank you".

Haven't heard anything since. It's only been a month mind you. If any further communication follows, I will update here.

Anonymous said...

Has anyone received any letters from Master File ? We had a Russian designer do our flower shop and now Master file is demanding $30,000 or they will take us to court

We took off the pictures immediately and not sure what to do now.

Any help is greatly appreciated.

Oscar said...
This post has been removed by a blog administrator.
Anonymous said...

About a year ago, I downloaded a free "polling" program. Contained within it was apparently a getty image. The polling program asked visited to my canadian site, what type of equipment they liked to use. Over about a 2month period, about 20 people made an entry. About 6 months ago, Getty sent me a letter claiming copyright infringement with an image of the photo. Sure enough, i did find the image, and then immediately deleted it and the program, asked my ip provide to sweep my site and delete any "back ups of my site" to ensure that no image was accidently retained in "backups" - Getty replied too bad, and we still want our $1000. I responded and said that I'd settle for $100 and if I don't hear from them in 10 days, I'd considered the case closed. Well now 3-6 months have passed, and I received a voice message from a recovery company demanding full payment.

What are the options?
thanks

Anonymous said...

I too received one of these letters as of (Nov. 21, 2008). I found it rather strange for two reasons. 1) I am the owner of an Ontario based ISP/hosting company. 2) I have a background in computer security. Being the owner of a business we ONLY use licensed images (ironically we have an unlimited member hip with iStock and 123rf). Therefore the images in question would have been licensed at some point or we would NOT be using them - period. Or at least so we thought. Also, having a background in computer security the first thing I did is look at the server logs (which I will have a colleague double check). Sure enough there is evidence of both automated and manual scanning and checks (IE. URLs being checked at an inordinately fast rate - humanly impossible). I really wonder about the legality of scanning another companies networks looking for IP content. Is this not illegal or at least unethical practice? Is it possible Getty has crossed the boundaries between protection of IP and is in fact violating the law or ethics of business itself? The RCMP need a warrant to review our content, how does Getty simply "scan" and attempt URL manipulation/cancatenation in order to view our customers content?

PS - if the author of this Blog wishes to contact me for more information you may do so by posting to your own Blog. Thank you for taking the time to run such a Blog Howard - it is much appreciated.

Howard Knopf said...

The foregoing poster seems very knowledgeable from a technical standpoint. He/she should feel free to call me in order to elaborate.

Howard

Anonymous said...

I am the managing editor of a magazine and I used to buy stock from Getty until mid 2008. I have yet to fall victim of this demanding letter, but the situation comes as no surprise to me.
After following acquisition after acquisition and receiving several marketing solicitations encouraging small businesses to purchase their overpriced imagery as a means to alleviate economy struggles, I decided I had enough!
This is the perfect example of a fox in the cubs' den. It is time to face the facts. It seems amidst these acquisitions, organization has slipped and sales has taken precedence over quality. The company I once highly regarded is taking advantage of small businesses at the least appropriate time.
Fortunately, smaller companies such as Alamy are rising to the occasion by matching quality and offering a reasonable price.
Goodbye Getty.

Anonymous said...

I am a small business owner in Nova Scotia, Canada and received a letter from Getty in January of 2007 which I thought was a scam and promptly ignored although I must say my jaw dropped when I read it. The image in question was somewhere on the internet available at no charge and my web designer and I can't even remember where we found it. Neither of us had ever heard of Getty Images at the time I received the first letter. I then received another letter which I ignored and my file has now been send to a U.S. collection agency, NCS Recovery. They are demanding $1200 Can. for an image that was on my website for about 1 year and which I have removed along with the entire content on that page. I emailed them to say I was willing to pay the $49 advertised price even though I still admit to no wrongdoing. I am so sorry to read that many other small businesses and larger ones are in a battle with this company over what seems to me is a typical attempt by a U.S. company to elicit money from unsuspecting consumers in a very unscrupulous manner. Having read all of the above, I will not be paying the fee and look forward to reading more.

Anonymous said...

I have received 2 demand letters from Getty images regarding a small image of a coconut I copied from GOOGLE IMAGES. I am ignoring their request for over US$1,200 compensation even though I immediately removed the image. They state in their paperwork that they have an office in Sydney.

So here in Australia in our state of Queensland for debts under AUD$2,000 there is a MINOR DEBTS COURT where you can represent yourself. This means the case is heard by the local magistrate. I have used this court for small claims debts before and they make every effort to settle your matter out of court before a ruling is made. So would be interesting to see what a local magistrate thought of the way Getty Images is so demanding.

The question I ask is, if I had the image on my website which is on a USA based served, but our company is registered in Australia which country does Getty Images sue you in? I would image it would have to be Australia.

I am happy to take my chances in an Australian Minor Debts court with a magistrate ruling on Getty Images claim.

The other important question I have is if the image was on Google Images with no cross reference to Getty Images copyright shouldn’t they be the ones responsible for breach of copyright in the first place.

I also originally had never heard of Getty Images and of course thought it was a scam. I will leave it up to Getty to take the matter to court and take my chances there. If I paid everyone who approached us over the internet and even go to the trouble of following up with paperwork in the mail I would have been broke long ago.

Maybe this is the only way to find out if this is a genuine claim from Getty or just another very elaborate corporate scam.

It usually costs around AUD$50 to lodge a claim in our local Minor Debts Court. So no fancy lawyers are required and quite frankly 'don't wash' in this type of court which is more for people to represent themselves. So bring it on Getty Images!

Anonymous said...

I used a template company to create web sites for my customers. This was similar to Template Monster who just happened to buy out the company I was useing. Anyway I purchased the templates and then added my customers contents and hosted the sites. My customers have all received letters from Getty demanding thousands of dollars. I finally sent Getty a letter on behalf of all my customers stating that I designed the sites and bought the templates and included a copy of my receipts. I told them as far as I am concerned I own those sites and those images and if they wanted anything more from me they would need a court order. I did not remove the pictures nor did I pay Getty a dime. Thier problem in my case is with the template company. If they get a court order for me to take the sites down then the template company becomes my problem. Either way Getty is a bully telemarketing organization that sells over priced pictures. Don't fall prey to thier Bull S***. Don't take what doesn't belong to you, but also don't be scammed. Getty is full of hot air. They need to go after people that steal thier product but they also need to do it the proper way. They need to quit using Mafia tactics.

Andre A. said...

Hi,

I’ve went through this case since our first involvement many months ago and I see that Getty is still hunting down small businesses for insane fees that are way above the real market value.

For those who read this thread for the first time, you probably have been threatened by Getty for 1500$, 3500$, 10000$ or even more. It is scary tactics from them and it works so well. I've read on some forums that some people just paid them as they could not even sleep well at night... This is disgusting...

So read this well (and sorry for my poor English as I am French)...

Do your homework - read and seek the internet about Getty Images tactics of getting money unscrupulously out of your pocket. You'll find out how this machination has been settled to entrapped people like you. And you all fall in the trap like mice seeking for cheese.

1. If you surf Getty Images web site, you'll notice that most of their image bank is presented in an accessible web format to be grabbed in a click by anyone who design websites. Also, it is quiet curious this absence of watermarks on too many quality pictures. A simple right click and you grab whatever you need to build a nice website. This is the cheese part. On top many of these pictures can be found anywhere else on the internet…

2. Too many companies wants to have nice websites but don't take the time to verify the origin of the graphic content to make sure if it's clean clear and legal. There are a lot of web designers out there who simply don't care about images rights and grab anything they can without advising their customers whose getting cut in the Getty hunting process later on. The rule is simple: always ask for proof of purchase for any images you will put on your website. They can be purchased for low cost today (1$ to 50$). So peace of mind is cheap for that part.

3. Getty is using PicScout services as bounty hunters. They are the one who use spiders to scan every jpg, gif or png files on your hosted website. Their scanner algorithm can even track variations in the use of the picture they are hunting. This is technically pretty nice, I must admit. But where it’s questionable is when they collect 50% of all the money they can collect from people like you and I. I am not sure either if this intrusion (because that’s what it is) is even legal. This should be performed with a warrant but I am not a lawyer so don’t take this for cash.

4. The threatening… This part is also very well done. It’s legal. It’s serious. It’s well prepared. It’s convincing and scary for normal people like you and I. But…

This is where you must choose – being a mouse or not…

- If you grabbed these pictures yourself without paying attention then I think you got your lesson…
- If you’re a web designer and put your customer in such uncomfortable situation, (because Getty is intentionally knock at their door without any care who design the website and this is part of their strategy) I’m sure you got your lesson too - twice the dose!

- Anyway, for both of you, just don’t pay!

- Fist they cannot collect money out of you on the simple allegation that you are guilty. By paying what they’re asking for, is like admitting that you steeled these images. In too many case it works even if you’re not guilty!

- Remove any claimed pictures. Remain polite no matter what. Offer them to settle the claim for the appropriate market value (50$ - 500$ depending of the kind of pictures you used – with or without royalty) in the case you wish to continue to use these pictures. Don’t worry, it’s not in their game plan to accept your offer and it’s not the goal. It’s just that you cannot play the dead.

- Ask for proof of ownership. If they treat you like a criminal, ask for ridiculous amount of money, then you’re in your rights to ask for some piece of evidence that the pictures they pretend being theirs is really theirs! A print-screen of your website and nice written texts are not enough… You should ask for a copy of the copyright certificate for every single individual picture claimed. When you ask this, your interlocutor turns pretty impolite over the phone…

- The final step, a collecting agency will call you there after and believe me, they will. These are the “hunting dogs” sent by them (it’s still not clear who’s behind – Getty Images or PicScouts). Their role is to bully you by threatening you. They will gauge you’re attitude. If you shake, they will call you back, again and again until you pay or pronounce the magic words: “harassment lawsuit”. Yep, harassment is illegal my friends. But my advice remains to stand still and make your self clear that you will not pay such ridiculous amount of money.


These days, image purchasing is no longer a budget problem in any web design project. Here some sources to use for your future needs: www.fotolia.com and www.dreamstime.com just to name these two.

TO AVOID
www.corbis.com
www.gettyimages.com
www.istockphoto.com (the royalty free – and well watermark - stock pictures website – own by Getty images.)

I hope this may help some of you who got cut in the Getty Hunting Ventures!

BJ said...

I got a letter today stating to pay HKD 22500 for 2 small images, I am really shocked, the website has been developed 3 years back by a third party vendor. I don't know what to do next. We just a small business cannot afford to pay this amount.

Anonymous said...

we did receive a threading pdf from getty today

We have a NON PROFIT gaming forum (only) and one of our users
used for making his signature a picture that they claim it is their picture.
They asked $900 for a tiny picture that is NOT part of web site design
BUT
only as a signature of a specific user.

BTW.
I am a photographer and i have taken MORE than 100.000 worth seeing pictures
at least 300 of them are really nice pictures.

I think i will do the same, i will create a website and then allow everybody to
copy pictures and then use Getty MASTER PIECE threading email to collect money.

I Knew some people make easy money out there, i just did NOT know it was so easy.

They will get $0 from us,
and I wish I could see in person the
smart guy that decided this letter should be copy pasted to threat people,
and also all ****** that work in that company and support these methods too.

Makes you wonder, does those ***** have families and raise kids?
Are they proud of what they do?

Ps.
1.
I promise to update you here as i just started to look in this case
it is very interesting how people without any creativity and NOTHING to offer survive in this planet.
2.
Forgive bad English as it is my second language.

Anonymous said...

I too have just received a Getty Letter, and once my heart started beating again, I began my research. It seems that my story is similar to that of countless others. I am being invoiced for $1000CDN for the use of 1 image alledgedly owned by Getty. The letter was drafted on June 4th, and was delivered to me by standard post with a resolution deadline of June 25th.
Naturally, my first instinct was to panic, utterly and completely. I immediately removed, not only the image in question, but deleted my entire website as not to encourage any subsequent letters.
In the 7 days that remain in my allotted resolution time, I would like to gather more information. The entire process smacks of a scam, and I am not fond of the "guilty and yet to be proven guiltier" tactics that Getty is employing.
I cannot stomach the thought of going to court over an image that from what I can remember of the source, was Google Images. I will be contacting Getty on this issue however, I feel that I have a long and confusing battle ahead. Are there any Canadians that are in a similar situation that have had to retain legal council? Can this affect my credit rating or involve the CRA in any way? I am petrified, not of Getty thugs, but of the possible scope of this issue in my financial life.
The pride I felt in constructing my website has turned into an embarrassing nightmare. I will truly be rethinking all of my Internet activities from this day forward.

Howard Knopf said...

Update:

As of today, June 18, 2009, Getty Images has only sued twice in the Federal Court of Canada and has discontinued both actions. Getty Images appears to be far less litigious than Masterfile.

I don't know whether Getty is suing in the courts of the provinces, though I would doubt it.

Howard